Challenge: Resellers of the Comcast Business solution needed a way to submit orders, serviceability requests, opportunities, and leads to Comcast management. They needed an automated sales boosting platform to manage new accounts and all sales opportunities in their area.
Solution: SMG is providing an online interactive web application that tracks and submits information through a simple Web 2.0 technology platform that is easy to maintain, work within, and update. Orders are tracked and resellers now have a one-stop application to visit each time they need to edit or submit data.